Shipping Policy

Shipping Overview

Studio Kismet ships orders worldwide using trusted international shipping partners.

Our products ship from our fulfillment facility in Türkiye using optimized international logistics designed for fast delivery to the United States and other global destinations.

Although orders ship internationally, most customers in the United States receive their orders quickly thanks to streamlined international shipping routes and customs pre-clearance.

Once your order ships, you will receive a confirmation email with tracking information.

Processing Time

Orders are typically processed within 1–3 business days after payment is received.

During holidays, promotions, or high-volume periods, processing times may be slightly longer.

Estimated Delivery Times

• United States: 6–10 business days
• Canada: 7–12 business days
• Europe: 5–10 business days
• Australia & New Zealand: 8–14 business days
• Other international destinations: 8–15 business days

Please note that these are estimated delivery times and may vary depending on destination, carrier performance, and customs processing.

Customs, Duties & Taxes

Studio Kismet ships using a Delivered Duty Paid (DDP) model whenever available.

This means that customs duties, import taxes, and brokerage fees are prepaid by us so customers typically do not have to pay additional fees upon delivery.

In rare cases where local customs authorities require additional documentation, the shipping carrier may contact the recipient.

Tracking Your Order

All shipments include tracking.

Tracking information will be emailed to you once your order ships. Please allow 24–48 hours for tracking updates to appear in the carrier system.

Delivery confirmation from the shipping carrier will be considered proof of delivery.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship the package.

Lost or Delayed Shipments

If your order appears to be delayed or lost in transit, please contact us at help@studiokismet.shop.

We will work with the shipping carrier to investigate and resolve the issue.

Because international shipments move through multiple carrier networks and customs systems, occasional delays outside our control may occur.

Shipping Restrictions

Some destinations may have restrictions on certain products due to local regulations. If we are unable to ship to your location, we will notify you and issue a refund.

Contact

If you have any questions about shipping, please contact us:

Studio Kismet LLC
3299 Lantana Road
Crossville, Tennessee 38572
United States
Email: help@studiokismet.shop